Walmart has reportedly begun limiting staff’ use of an inside AI assistant known as Code Puppy after calls for positioned on the LLM backing the software had been greater than anticipated. Employees of Walmart had been inspired to make use of Code Puppy with none stricture or stipulations as to the limits of use, however…
Trustpilot is reported to be pursuing partnerships with large eCommerce companies as AI-driven shopping gains traction. In an interview with Bloomberg News [paywall], chief executive Adrian Blair said that AI agents acting on behalf of consumers require lots of information about the businesses they’re willing to interact with. He said the most effective systems will…
Retail decisions often depend on weekly performance reports, but compiling those reports can take hours of manual work. Urban Outfitters Inc. (URBN) is testing a new approach by using agentic AI systems to generate those reports automatically, changing routine analysis from staff to software. The retailer runs brands like Urban Outfitters, Anthropologie, and Free People,…
Big retailers are committing more heavily to agentic AI-led commerce, and accepting some loss of customer proximity and data control in the process. As reported by Retail Dive, the opening weeks of 2026 have seen Etsy, Target and Walmart push product ranges onto third-party AI platforms, forming new partnerships with Google’s Gemini and Microsoft’s Copilot,…
After years of experimentation with artificial intelligence, retailers are striving to embed consumer insight directly into everyday commercial decisions. First Insight, a US-based analytics company specialising in predictive consumer feedback, argues that the next phase of retail AI should be epitomised by dialogue, not dashboards. Following a three-month beta programme, First Insight has made its…
A recent industry report [PDF] argues that Britain’s railway network could carry an extra billion journeys by the mid-2030s, building on the 1.6 billion passenger rail journeys recorded to year-end March 2024. The next decade will involve a combination of complexity and control, as more digital systems, data, and interconnected suppliers create the potential for…
For large retailers, the challenge with AI isn’t whether it can be useful, but how it fits into everyday work. A new three-year AI partnership by Tesco points to how one of the UK’s biggest supermarket groups is trying to achieve just that. Tesco plans to work with Mistral to develop AI tools that can…