Yellow.ai Named Challenger in 2025 Gartner Magic Quadrant
Yellow.ai positioned for Completeness of Imaginative and prescient and Capability to Execute.
Yellow.ai, a number one enterprise conversational AI platform supplier, immediately introduced it has been positioned as a Challenger within the 2025 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.
“Being acknowledged as a Challenger within the Gartner Magic Quadrant for Conversational AI Platforms is extremely significant to our crew,” stated Raghu Ravinutala, CEO of Yellow.ai. “As generative AI and agentic AI have essentially reworked the conversational AI panorama, we’ve stayed centered on fixing our clients’ advanced enterprise challenges with sensible, enterprise-grade options that help omnichannel buyer experiences throughout industries. We imagine this recognition validates that our dedication to innovation and execution excellence is delivering measurable outcomes for enterprises worldwide.”
Gartner defines conversational AI platforms (CAIPs) as SaaS merchandise that primarily allow the event of functions simulating human dialog throughout a number of channels and media. CAIPs leverage composite AI, together with generative AI (GenAI) and pure language applied sciences. Conversations can use a mixture of modalities akin to textual content, voice and visible content material. CAIPs are used to create, deploy and handle AI-driven conversational interfaces. These platforms allow companies to develop VAs and conversational AI Brokers that facilitate each customer-facing and inside interactions via pro-code/low-code/no-code instruments.
Yellow.ai’s agentic platform allows organizations to automate their AI improvement lifecycle at scale- from constructing and debugging to testing and optimizing. The platform serves various industries together with banking and monetary companies, healthcare, utilities, retail, manufacturing, hospitality, and telecommunications throughout 85+ international locations.
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