Whatfix Launches AI Agents to Boost Enterprise Productivity

Whatfix AI Agents leverage ScreenSense — the corporate’s context- and intent-aware AI expertise — to speed up workflows and drive person productiveness.

Whatfix, the worldwide chief in digital adoption platforms (DAP), immediately introduced the launch of Whatfix AI Agents embedded throughout its product suite to speed up person productiveness and drive enterprise efficiency outcomes.

At the guts of those brokers is ScreenSense, Whatfix’s proprietary AI expertise that constantly interprets each the customers’ context inside an software and the person’s real-time intent. This understanding powers well timed, related actions, whether or not it’s triggering an in-app information, surfacing enterprise search outcomes, displaying a DAP nudge, or invoking a third-party AI software. By combining this contextual intelligence with the capabilities of Whatfix AI Agents, customers can full crucial duties sooner and extra precisely, staying centered on outcomes quite than navigating fixed change throughout the enterprise software program stack.

“Gartner tasks that software program spending will develop at double-digit charges this 12 months, pushed by generative AI, but most enterprises are nonetheless struggling to flip these investments into outcomes,” mentioned Khadim Batti, CEO and Co-Founder of Whatfix. “As AI investments improve throughout the enterprise software program stack, many organizations face a rising hole between software program’s potential and actual person affect. The layer of AI is including to this fast change, risking paralyzing customers with an excessive amount of change and too little steering. Whatfix AI Agents flip that equation. They userize expertise to adapt to the person’s context. This isn’t just about bettering adoption. It is about enabling each person to reach an setting the place techniques are altering sooner than folks can sustain.”

Whatfix AI Agents—Powered by ScreenSense:

The first three Whatfix AI Agents—Authoring, Insights, and Guidance—are actually out there throughout the Whatfix product suite, reworking how enterprises create, analyze, and information in-app experiences. Powered by ScreenSense, they interpret software context and person intent in actual time to ship exact, high-value actions that speed up work.

• Authoring Agent: This agent removes friction from the content material creation course of by producing totally configured in-app experiences utilizing easy pure language prompts, together with pop-ups, walkthroughs, and superior visibility guidelines. It permits anybody liable for creating steering content material — resembling coaching groups, and software or product house owners — to publish at scale with no need any technical experience.

Example: Make a tip seem when customers land on a brand new dashboard. Just add a immediate in pure language and the Authoring Agent will generate the content material, apply concentrating on logic, and elegance it robotically.

• Insights Agent: This agent is a conversational interface that transforms how customers work together with their product analytics information. It helps stakeholders throughout features ask questions in pure language to uncover person habits and drop-off patterns. These insights allow product house owners to determine product options that want enhancements or higher adoption.

Example: Ask a query like, “How is the brand new workflow performing?” The Insights Agent returns a transparent visible abstract, highlights friction factors, and recommends the subsequent finest step — all in seconds.

• Guidance Agent: This agent delivers exact, AI-generated solutions within the circulate of labor, distilling advanced or prolonged data into quick, contextual summaries. It transforms how customers entry data, decreasing time-to-answer and supporting dependency. It is designed to assist enterprise customers who want readability quick, with out switching tabs, studying lengthy paperwork, or escalating to assist.

Example: When a person searches for “return coverage exceptions” whereas working in an order administration system, the Guidance Agent immediately surfaces a concise abstract from inner documentation, proper inside the software, with no context change required.

Deeply embedded throughout Digital Adoption, Product Analytics, and Mirror, these brokers type an clever layer that personalizes each person interplay—bridging the hole between enterprise techniques and person success at scale.

Laurentiu BOGDAN, Operational Excellence Director at Servier, mentioned, “With Whatfix AI, we’re heading in direction of a world the place digital options will self-correct, self-improve, and personalize in actual time, based mostly on person intent. It’s not nearly automation; it’s about making complexity disappear.”

What’s Next for Whatfix AI     

Building on its management in Digital Adoption, Whatfix is increasing into AI-first merchandise designed to ship measurable enterprise affect. The firm will proceed to advance its Userization philosophy—placing expertise in service of the person—by integrating clever automation, real-time discovery, and adaptive coaching into its product suite. These improvements purpose to create a unified, AI-powered expertise the place each person can succeed, irrespective of how briskly enterprise techniques evolve. This trajectory is mirrored in business recognition: Whatfix received the 2025 AI Breakthrough Award as “Overall AI-based Analytics Solution of the Year” and has been shortlisted for the AI Awards for “Best Use of AI for Learning,” with winners to be introduced in September.

To discover Whatfix AI Agents and schedule a dwell demo, go to: whatfix.com/ai

The submit Whatfix Launches AI Agents to Boost Enterprise Productivity first appeared on AI-Tech Park.