Userful Wins TITAN Platinum Business Award for SaaS Excellence

Recognition in Information Technology—SaaS Category Honors Userful’s Infinity Platform’s Role in Converging IT, OT, and Security for Mission-Critical Operations

Userful Corporation, the chief in enterprise operations and observability infrastructure, at this time introduced it has been named a Platinum Winner within the Information Technology – SaaS class on the prestigious 2025 TITAN Business Awards. This recognition highlights the corporate’s impression in modernizing mission-critical operations by way of the Userful Infinity Platform. With adoption from greater than 50 Fortune 500 organizations, this achievement additional affirms Userful’s strategic work in converging IT, OT, and safety inside a unified, software-defined platform for mission-critical environments.

“Receiving the Platinum distinction, this system’s highest honor, validates the platform structure, scalability, and momentum with giant enterprise prospects,” mentioned John Marshall, CEO of Userful. “As organizations are met with the rising difficulties of managing fragmented safety, operations, and IT techniques, Userful’s Infinity Platform gives a unified basis. Now with agentic AI, it provides an intelligence layer that enterprises must act quick, keep safe, and scale effectively.”

The TITAN Platinum recognition follows Userful being named CIO Review’s Data Visualization Platform of the Year for 2025, underscoring broad trade validation of the Infinity Platform’s management. Userful additionally earned a number of G2 Winter 2025 distinctions, together with Fastest Implementation, Easiest Admin, Best Estimated ROI, and Highest User Adoption within the Enterprise class. These recognitions exhibit the platform’s measurable impression, buyer satisfaction, and operational worth throughout world deployments.

An Award That Reflects Industry Transformation

Issued by the International Awards Associate (IAA), the TITAN Information Technology – SaaS Award acknowledges options that ship distinctive worth by way of enterprise-grade software program that transforms enterprise efficiency.

The judging panel, composed of senior executives and expertise strategists, praised Userful’s SaaS-first structure, built-in workflows, and talent to unify information throughout shows, workstations, and world operation facilities, enabling safe orchestration and real-time response. They additionally famous the Infinity Platform’s evolution right into a full observability engine, powered by its just lately launched AIOps answer, Infinity EdgeAI, which delivers real-time cognitive intelligence on the edge to reinforce responsiveness and strengthen operational management throughout operations facilities, manufacturing flooring, and logistics hubs worldwide.

Operational Observability on the Edge: AIOps Driving IT–OT–Security Convergence

Userful’s momentum and world buyer impression, displays a broader trade shift towards built-in operational platforms—an evolution made attainable by the Infinity Platform’s SaaS structure. Serving industries together with manufacturing, manufacturing and supplies, airports and transportation, distribution and logistics, vitality and utilities, healthcare, banking and finance, and public security, InfinityAI acts because the connective cloth throughout techniques and groups—elevating situational consciousness and powering clever workflows.

The put up Userful Wins TITAN Platinum Business Award for SaaS Excellence first appeared on AI-Tech Park.