Solv Launches AI-First OS to Boost Access, Price Transparency

Platform behind 115M+ visits, Solv AI — anchored by ClearPay AI and voice agent Maya — accelerates the income and operational effectivity suppliers want now.

Solv, the healthcare know-how firm powering on-demand look after suppliers throughout the nation, right this moment introduced Solv AI: a collection of AI instruments anchored by ClearPay AI, designed to automate insurance coverage verification and floor a affected person’s out-of-pocket value at time of service, and Maya, an AI voice agent that automates affected person communications and scheduling. Together, they assist medical practices function sooner, smarter, and extra profitably at a second when shoppers count on healthcare to work with the pace and intelligence of the remainder of their digital lives.

The launch marks Solv’s evolution from affected person entry platform to full AI working system for on-demand care, supporting every part from affected person consumption and scheduling to insurance coverage verification, funds, communications, and voice automation.

From OpenAI to Amazon to Google and Meta, the most important know-how corporations on this planet are constructing AI-first healthcare experiences for shoppers. OpenAI alone reviews that greater than 40 million individuals globally ask ChatGPT healthcare questions every single day, with almost 2 million weekly messages about insurance coverage prices alone. But each a type of AI-powered journeys finally leads to the identical place: a supplier’s entrance desk, and most clinics aren’t outfitted to meet the expectations shoppers now stroll in with.

“The client AI second in healthcare is right here and Solv’s benefit is rooted in scale and real-world deployment with extra 115 million appointments booked and 30 million insurance coverage playing cards processed, giving our fashions a depth of context no artificial dataset can match,” mentioned Heather Fernandez, Founder and CEO of Solv. “In 2026, shoppers will desire interacting with AI that may really remedy their downside over a human who places them on maintain. Solv AI exists to assist suppliers meet that new normal of offering solutions and motion instantly.”

ClearPay AI and Maya Build Trust and Meet Rising Consumer Expectations

Unlike rising AI instruments constructed on public or artificial knowledge, ClearPay AI is configured utilizing every supplier’s personal payer contracts, price schedules, and go to patterns. Composed of 4 AI brokers — together with an AI insurance coverage engine that causes by payer guidelines and protection logic in actual time — ClearPay AI is educated on every supplier’s knowledge, by no means shared throughout suppliers, and at all times processed in compliance with HIPAA requirements. The result’s AI formed by every apply’s precise operational atmosphere, not generic public datasets.

ClearPay AI addresses healthcare’s most persistent affected person frustration: not understanding what care will value till a invoice arrives months later. In a survey of 4,000 Solv customers, 42% mentioned they skipped or delayed care previously 12 months as a result of they feared the associated fee. Medical debt stays a number one driver of economic misery within the U.S. ClearPay AI modifications that dynamic with out sacrificing the affected person expertise, with Solv companions reporting a median NPS of 84, displaying that when sufferers get a transparent quantity up entrance, belief stays excessive.

Launched in mid-2025, Solv’s AI voice agent, Maya, has processed almost 650,000 calls, automating routine cellphone workflows like reserving visits, processing funds, and routing care requests. Maya handles a name each 17 seconds, with one third of interactions occurring on nights and weekends.

“Maya books over 1,000 affected person visits a month for us. Because she will reply each name, e-book visits, and take motion on her personal, she saves our workers over 380 hours of labor every month. That lets our workforce give attention to the affected person standing in entrance of them. She’s by no means annoyed, by no means overwhelmed, and she or he’s working even after we’re closed,” mentioned Shauna Kohleffel, VP of Operations at Little Spurs Pediatric Urgent Care.

Behind ClearPay AI and Maya, Solv AI delivers an integration and automation layer that connects to the EHR and apply administration instruments clinics already use. APIs and safe RPA allow fast deployment throughout fashionable and legacy methods, surfacing current capability so AI brokers can plug in and take motion from day one. With connections spanning 150+ EHRs, clinics get a constant AI-Ready basis at scale.

“We perceive how this trade works, the workflows at practices and we are able to make an affect for suppliers which are prepared to transcend experimenting with AI,” Fernandez mentioned. “This is about assembly client expectations, defending income, and staying aggressive. If your apply can’t reply immediately and function across the clock, sufferers will merely go elsewhere.”

The publish Solv Launches AI-First OS to Boost Access, Price Transparency first appeared on AI-Tech Park.