Cognigy Launches Mastery Program for Agentic AI in Contact Centers
New certification track empowers a global community to build AI Agents that think, reason, and act autonomously—transforming how customer service gets done Cognigy, the global leader in AI-first customer service automation, today announced the launch of its Mastery Program, a new set of advanced courses and certifications designed to meet the skyrocketing demand for Agentic…
