Quiq Advances Contact Center Quality Management with New Agentic AI Analyst
Analyst Eliminates Blind Spots in Conversation Analytics, Driving Rapid CX Optimization and Operational Efficiency Gains Quiq, the chief in enterprise-grade agentic AI for CX innovation, at the moment introduced agentic AI powered Quality Management. Aptly named Conversation Analyst, this highly effective agentic AI resolution analyzes each AI and human agent dialog throughout voice, net chat, SMS, and different…
