Glia wins Excellence Award for safer AI in banking
Glia, a customer support platform offering AI-powered interactions for the banking sector, has been named a winner in the Banking and Financial Services Category on the 2026 Artificial Intelligence Excellence Awards. The awards recognises achievements in a variety of industries and use circumstances, spotlighting “corporations and leaders shifting AI past experimentation and into sensible, accountable deployment.”
Speaking on the awards, Russ Fordyce, Chief Recognition Officer at Business Intelligence Group commented, “AI has arrived! 2026 is about execution and outcomes. Glia stood out as a result of its work in banking displays the place the market is headed: sensible AI that solves actual issues, earns belief, and delivers measurable worth. The recognition highlights a group that’s not collaborating in the AI shift, however serving to outline what significant progress seems like.”
Glia’s Banking AI platform helps monetary establishments navigate safety and regulatory dangers widespread in generative AI. It was chosen by a panel of AI consultants and analysts as a platform that deploys AI skilled exactly for banking workflows. It helps banks and credit score unions automate as much as 80% of all interactions, in accordance with Glia. For the customer support and member care capabilities, this could release time for different duties, together with strengthening shopper relationships and increasing lending and deposit portfolios; in different phrases, doing what people can do and AI can’t.
Dan Michaeli, CEO and co-founder of Glia, stated: “The award celebrates the way forward for banking in an time the place AI is all over the place. With customers in each demographic now utilizing AI to handle their lives, the stress on monetary establishments to offer instantaneous, clever service has by no means been increased.”
“Our platform is designed to assist banks and credit score unions lead this transition, utilizing safe, banking-specific AI to amplify their effectivity whereas defending the human connection that defines their model,” he stated.
Glia has loved constructive enterprise momentum lately, with the corporate asserting lately it is going to be the primary to contractually promise to withstand AI hallucinations and circumvent immediate injections for its purchasers’ use of the platform.
As AI turns into more and more advanced, notably in monetary establishments, Glia’s give attention to AI security supplies a mannequin that banks and credit score unions may depend on to assist them use AI successfully and securely.
(Image supply: “Space Invaders does cones and security boundaries” by Gene Hunt is licensed underneath CC BY 2.0. To view a duplicate of this license, go to https://creativecommons.org/licenses/by/2.0)
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