Epicor Launches ERP AI Agent with Outcomes-Based Pricing
Epicor, a worldwide chief of industry-specific enterprise software program to advertise enterprise progress, at present launched Epicor Prism Business Communications, the {industry}’s first ERP AI agent with outcomes-based pricing. The resolution automates RFQ workflows and accelerates provider communications, serving to provide chain companies minimize cycle time, scale back handbook work, and make quick, assured buying choices.
The make, transfer, and promote industries are underneath stress to scale operations whereas managing labor shortages, provide chain volatility, and rising buyer expectations. Yet many nonetheless depend on handbook RFQ processes and disconnected techniques that gradual decision-making and delay orders.
Epicor Prism Business Communications – a vertical AI agent constructed for provide chain companies – addresses these challenges and empowers customers to remove the delays, errors, and handbook effort that decelerate RFQ and provider communication processes. The agent meets customers on a well-known channel they use day by day – e-mail communication – with out requiring separate portals or predefined templates. Because Prism Business Communications understands Epicor’s distinctive ERP information construction constructed for the availability chain industries, the agent can stick with it a dialog with a person and contextually translate e-mail communications with suppliers equivalent to “lead instances,” “value,” and “half ID” straight into the ERP. This empowers customers to:
- Save time by automating dealing with and quote comparability throughout multi-supplier, multi-part RFQ situations
- Surface actionable insights from provider quotes utilizing AI-generated summaries and prompt subsequent steps
- Improve procurement efficiency with metrics on RFQ cycle time, quote responsiveness, and provider engagement
- Make smarter choices by flagging lacking information, quote inconsistencies, and precedence objects
By streamlining handbook workflows, bettering quote accuracy, and accelerating buying choices, Prism Business Communications delivers enhanced operational worth. And, with an ERP industry-first in outcomes-based pricing for an AI agent, customers solely pay for RFQs that convert to buy orders.
“In our world, time is cash, and Epicor Prism Business Communications helps us maximize efficiencies,” mentioned Jason Bassett, IT Manager at Madsen’s Custom Cabinets. “Being in a position to convert an e-mail dialog with a provider into a purchase order order on the click on of a button, with all the particulars populated, helps us save time and enhance information accuracy.”
Epicor Prism Business Communications is a part of the Epicor Prism portfolio, a community of vertical AI brokers constructed particularly for the availability chain industries. Through intuitive, AI-driven conversational ERP, Epicor Prism brokers simplify the way in which companies and their employees entry solutions and proposals to complicated enterprise wants and take quicker motion.
“Epicor Prism Business Communications delivers on our Cognitive ERP imaginative and prescient to empower the make, transfer, and promote industries in making quicker, smarter choices and rushing time-to-value,” mentioned Arturo Buzzalino, Chief Innovation Officer at Epicor. “By automating RFQ workflows and accelerating provider choices, we’re serving to customers remove friction in procurement, releasing groups to deal with what issues most – delivering with pace and accuracy to assist develop their enterprise.”
Epicor Prism Business Communications is accessible for Epicor Kinetic and might be natively embedded as a part of the Epicor Industry ERP Cloud expertise. For extra data on Epicor Prism Business Communications and the corporate’s broader AI-driven Cognitive ERP portfolio, please go to our web site.
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