Software/ platforms

Zendesk, a pioneer in Agentic AI-powered customer service, today announced it has completed the acquisition of HyperArc, an AI-native analytics platform renowned for its proprietary HyperGraph engine and real-time GenAI-powered insights. The acquisition marks a major step forward in Zendesk’s analytics roadmap, positioning the company at the forefront of AI-driven customer intelligence. Today’s announcement underscores…

New alliance brings customised support to shared customers in Germany. AuditBoard, the AI-powered global platform for connected risk transforming audit, risk, and compliance, today announced the expansion of its alliance with Deloitte to Germany. This expansion will offer shared customers local support to work more efficiently, stay compliant, and gain important insights into their audit and risk processes….

AI-powered app development leader reports growing adoption of agentic AI, signaling shifts in workforce skills and software development dynamics New research from OutSystems, a leading AI-powered low-code development platform, points to an increasing trend in agentic AI prioritization among software executives, with 93% of organizations already developing—or planning to develop—their own custom AI agents. The report, Navigating…

New offering combines AI Noise Cancellation, AI Accent Conversion, AI Live Interpreter, and Agent Assist into one powerful solution Krisp, the leader in AI-powered voice technology, announced today the launch of its real-time Voice AI Platform for call centers. Unveiled at CCW Vegas, the new platform offering marks a turning point in how contact centers…

Expanding on its Decade-Long Collaboration, Infor to Deliver Enhanced AI-Driven Innovations and Deliver Enhanced Solutions via AWS Marketplace Infor, a global leader in business cloud software specialized by industry, announces an expanded Strategic Collaboration Agreement (SCA) with Amazon Web Services, Inc. (AWS) to accelerate the adoption of generative artificial intelligence (AI) among our joint customers….

RiverMeadow Software, a leader in cloud migration and modernization solutions, today announced the release of its enhanced Workload Mobility Platform, purpose-built to help organizations seamlessly migrate, optimize, and modernize workloads across hybrid and multi-cloud environments – including Hyper-V, Azure, Azure Local, Azure VMware Solution (AVS), and Azure Red Hat OpenShift (ARO). With rising operational costs, growing technical debt,…

Joint Development Underway: World-Class Precision Medical AI Platform with Vanderbilt University Medical Center LG AI Research announced on July 9 the official launch of ‘EXAONE Path 2.0’, its next-generation precision medical AI model. Following the introduction of its 1.0 model in August of last year, LG AI Research showcased its 1.5 model last month at ASCO 2025, the world’s largest oncology conference, held…

Appoints Software-as-a-Service Industry Veteran Brendan Callaghan Marble, the unified health data platform transforming how businesses access, aggregate and analyze electronic health information, today announced the appointment of Brendan Callaghan as Vice President of Sales, effective immediately. Brendan brings over a decade of experience leading high-performance SaaS revenue teams in complex, highly regulated environments. In this role, Brendan…