Switchboard, MD Scales Real-Time Call Automation with Amazon Nova Sonic
A affected person cellphone name is the care earlier than the care. In high-volume contact facilities, particularly, every dialog carries each medical and operational weight. Accurate, real-time transcription allows clever automation with out sacrificing readability or care, in order that groups can automate digital medical file (EMR) file matching, streamline workflows, and eradicate handbook knowledge…
