Capacity Raises $92M to Boost AI Support for Contact Centers
Capacity Acquires Call Criteria and Verbio Technologies to Expand Speech Analytics, Voice Automation and QA Capabilities Capacity, the AI-powered support automation platform for Contact Centers, has announced more than $92 million in investments to fuel its expansion. Additionally, the support automation platform is accelerating its leadership in Contact Center technology with the acquisitions of Call Criteria and Verbio Technologies. These…
