Guardoc Health processes clinical documentation using Amazon Nova models
Guardoc Health says it processes over a million clinical paperwork every day using Amazon Nova models by Bedrock.
Bringing AI into clinical documentation comes right down to a particular form of danger calculation. Get it improper and the errors compound into denied Medicare claims beneath the Patient-Driven Payment Model, audit fines, litigation publicity, and within the worst circumstances, a missed situation that adjustments how a affected person will get handled.
However, get it proper and the payoff reveals up in fewer corrections, fewer hospital transfers, and decrease compliance prices. Guardoc Health, which builds documentation software program for long-term care suppliers, has printed deployment figures it says assist that end result.
The scale of the underlying downside
Guardoc Health’s pipeline has to deal with paperwork that arrive in almost each format a clinical setting can produce: multi-page PDFs with handwritten doctor annotations layered over printed textual content, prior authorisation varieties the place a checkbox state alone determines a protection determination, remedy lists that present up as clear tables in a single chart and free textual content within the subsequent, and affected person consumption varieties mixing typed fields with rubber stamps and handwriting on the identical web page.
Research printed in BMJ Quality and Safety places the variety of US outpatients affected by diagnostic error at round 12 million a yr, with information-handling failures cited as a contributing issue. At the amount Guardoc processes, a one % error fee in situation detection alone would generate 1000’s of incorrect data every day. Each one carries its personal affected person security or compliance consequence.
Guardoc reviews a 46 % discount in documentation errors, a 70 % drop in audit fines, and greater than $400,000 in annual ROI for a single facility, with out publishing the baseline interval or methodology behind these calculations.
In a quarterly deployment spanning two services and 200 sufferers, the corporate says its system drove 847 documentation corrections, flagged 86 points tied to PDPM reimbursement accuracy, and was related to a 74 % discount in hospital transfers per 100 admissions. A separate case research protecting seven services and 1,618 residents recognized 10,612 points, based on Guardoc.
A retrieval pipeline constructed round price as a lot as accuracy
Guardoc’s structure runs situation classification by retrieval augmented technology, pulling proof from a affected person’s personal documentation earlier than reasoning throughout it to supply a remaining reply.
Amazon Textract extracts textual content and structural metadata from every incoming web page first, at what the corporate treats because the lowest per-page price level within the pipeline. That output will get chunked alongside clinical boundaries, so a drugs record or a prognosis part stays intact relatively than getting cut up by arbitrary character depend.
Each chunk is embedded using Amazon Titan Text Embeddings V2 and saved in Amazon DynamoDB, partitioned by affected person so retrieval by no means crosses affected person boundaries. A customized pre-filter narrows the candidate set by doc sort and recency earlier than a k-nearest neighbour search retrieves the chunks most related to a given classification question, returning web page references solely at this stage to maintain knowledge switch gentle.
Amazon Nova 2 Lite then runs a text-based move to take away apparent non-matches. Only the pages that survive each prior filter attain Amazon Nova Pro, which receives the uncooked PDF bytes and causes over format, handwriting, signatures, and stamps to supply the classification that downstream programs act on.
The design follows a cost-tiering logic all through: low cost elements deal with high-volume work like embedding and coarse filtering, and the extra computationally intensive multimodal reasoning will get reserved for the ultimate stage the place it’s really required.
The onerous clinical documentation circumstances
Two doc varieties account for many of what earlier pipeline variations missed, based on Guardoc. The first is doctor attestation fields on prior authorisation varieties, the place a handwritten be aware can override a printed checkbox. The second is patient-reported symptom sections, the place handwriting usually carries data that doesn’t seem anyplace else within the file.
Medication extraction presents a associated downside. Drug names, dosages, routes, and frequencies present up in structured tables, in prose buried inside doctor notes, in handwritten additions to printed lists, and in scans which were faxed by a number of fingers. Guardoc’s hybrid pipeline runs Amazon Textract first for clear printed tables, then passes each the unique PDF and the Textract output to Amazon Nova Pro to resolve wrapped desk columns, handwritten additions, and non-standard codecs that OCR alone can’t parse appropriately.
“With the Nova household, we’re making it simpler for healthcare organisations to detect high-risk circumstances earlier and act earlier than points turn out to be expensive,” stated Assaf Amiaz, Director of Product at Guardoc Health. “By automating workflows that when required handbook oversight, the Nova household helps groups cut back compliance gaps, forestall errors, and focus extra of their time on bettering affected person outcomes.”
See additionally: How AI is shortening drug discovery timelines in China

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