ConvApparel: Measuring and bridging the realism gap in user simulators

Organizations are adopting large language models (LLMs), such as DeepSeek R1, to transform business processes, enhance customer experiences, and drive innovation at unprecedented speed. However, standalone LLMs have key limitations such as hallucinations, outdated knowledge, and no access to proprietary data. Retrieval Augmented Generation (RAG) addresses these gaps by combining semantic search with generative AI,…