SecurityPal AI Launches Concierge Agents™
SecurityPal AI, the Assurance Management Platform (AMP) utilized by main high-growth corporations and Fortune 500s, introduced the launch of their Concierge Agents, starting with “Libby”, the Knowledge Librarian. Libby is the primary of 10 extremely specialised AI brokers designed to behave as an always-on, time-zone agnostic, extension of enterprise safety, compliance, and GTM groups trying to ship superior assurance for his or her clients, groups, companions and past.
The launch marks the corporate’s most important product transformation since its launch and emergence from stealth within the fall of 2022.
Customers can now interact with SecurityPal AI’s Concierge Agents at no matter stage works for his or her groups — whether or not meaning interacting instantly by way of Slack, Teams, e-mail and/or different office instruments, utilizing the platform interface, or a mix of each. This flexibility permits organizations to successfully “rent” AI-powered teammates that handle core safety assurance workflows at machine pace, whereas sustaining management over how deeply brokers combine into their day-to-day operations.
“I don’t want one other dashboard. I would like the work executed. SecurityPal’s brokers present up in Slack, deal with the questionnaires, and escalate when it issues. That’s the correct interface for this type of work,” mentioned Bil Harmer, CISO at Supabase.
SecurityPal AI processes over $10 billion in enterprise contract worth month-to-month and has accomplished greater than 3 million safety assurance-related inquiries to date, offering priceless expertise and information that now energy its Concierge Agent platform.
“Every firm is present process some type of metamorphosis proper now,” mentioned Pukar C. Hamal, Founder & CEO of SecurityPal AI. “You both disrupt your self otherwise you get disrupted. We’re selecting the previous. These brokers don’t change groups, they take up the repetitive work so people can deal with customer-facing, team-facing, and different human-facing work that requires superior judgment, technique, and cross-functional alignment. We vehemently imagine that people shall be much more crucial on this new period of agentic AI.”
“Security opinions are high-volume, high-stakes, and deeply tedious. The previous mannequin was hiring extra folks or shopping for extra software program licenses. The new mannequin is an AI agent that integrates the place your crew already works and handles the grunt work whereas people keep on the judgment calls. That’s what SecurityPal constructed,” mentioned Harmer.
With Concierge Agents, SecurityPal AI is redefining how organizations handle questionnaires, safety opinions, vendor threat assessments (TPRM), Trust Center operations, SOC alert enrichment, MSA safety redline opinions, buyer audits, compliance readiness and extra. Each agent comes with the capability to finish, on common, 10 massive tasks per 30 days, with the choice to scale utilization on demand if wanted. The major driver for pricing is utilization as a substitute of customers which implies clients will solely pay for what they use.
SecurityPal AI constructed its brokers on 5 years of assurance-domain experience, a proprietary dataset derived from 1000’s of actual safety exchanges, and inside methods like Ontology and Mission Control which have quietly powered the corporate’s operations for years. The brokers function with tiered autonomy, much like self-driving ranges, with automated dealing with of predictable, high-volume duties and human oversight for high-risk interpretation, coverage nuance, and delicate outputs. Unlike generic AI instruments, Concierge Agents don’t depend on the open net; all responses are grounded in vetted content material, proprietary safety information, and human QA from SecurityPal’s 24/7 Security Assurance Command Center staffed by a rising crew of 200 licensed consultants.
SecurityPal AI’s shift displays a broader enterprise demand for assurance that strikes on the pace of enterprise. As deal cycles compress and regulatory necessities multiply, safety groups want capabilities that scale immediately with out months-long procurement cycles or staffing delays.
“Modern safety, GRC, and GTM groups didn’t signal as much as spend their days filling out types and navigating totally different software program portals. They signed as much as shield their organizations, scale back threat, and drive progress. These brokers give them the time again to just do that,” Hamal added.
The first of those Concierge Agents, Libby, Librarian, is offered globally starting at the moment. Most clients can onboard their first brokers in beneath two weeks. Full documentation and agent profiles can be found on SecurityPal’s web site.
The put up SecurityPal AI Launches Concierge Agents™ first appeared on AI-Tech Park.
