Ramsey Theory CEO Urges Enterprises to Prepare for Post-SaaS AI Era
From seat-based licenses to outcome-driven brokers, Herbatschek outlines what’s subsequent for the clever enterprise within the manufacturing, retail automotive and skilled-trades industries
Ramsey Theory Group, a number one supplier of utilized synthetic intelligence options for operational transformation, immediately introduced new steerage for enterprise and know-how leaders contemplating the quickly rising “post-SaaS period,” during which autonomous AI brokers—not people—turn into the first customers and operators of enterprise software program. This shift guarantees unprecedented effectivity and enterprise efficiency, but in addition upends decades-old assumptions round software program analysis, pricing, implementation, and governance.
In a press release launched immediately, CEO Dan Herbatschek emphasised that organizations should shortly adapt their digital methods, procurement practices, and knowledge structure to stay aggressive.
“For the primary time because the rise of SaaS, the top consumer is not an individual,” mentioned Dan Herbatschek, CEO of Ramsey Theory Group. “Software brokers have gotten the system-to-system operators—initiating workflows, negotiating sources, and executing actions quicker than any human ever may. This new mannequin will essentially change how software program is purchased, priced, ruled, and valued.”
A Post-SaaS Model Driven by AI Agents
The post-SaaS period is outlined by the shift from human-centric software interfaces to agent-to-agent interplay, during which AI methods talk instantly with functions and infrastructure to ship outcomes. Rather than logging in to full duties, people will more and more delegate processes to AI brokers that function autonomously inside outlined guardrails.
Where organizations as soon as measured adoption by the variety of customers or seats, Herbatschek notes that the brand new mannequin will measure worth by the variety of issues solved and outcomes delivered.
“Per-seat licensing is already shedding relevance,” Herbatschek mentioned. “AI brokers don’t want a login. Instead, distributors will transfer to value-based fashions—pricing tied to enterprise outcomes, workflow completions, value financial savings, or utilization volumes. For clients, that is each an infinite alternative and a brand new negotiation paradigm.”
Guidance for Customers Navigating the Shift
Ramsey Theory Group advises enterprise leaders within the manufacturing, retail automotive and expert trades industries to take instant steps in preparation for new sourcing, governance, and operational fashions:
1. Evaluate new licensing frameworks
Move past seat-based constructions and put together for usage- and outcome-based pricing. Organizations ought to negotiate predictable pricing tiers and embody utilization caps to keep price range management.
2. Prioritize agent-ready platforms
Future-proof structure requires API-first, safe event-driven methods that help machine-initiated interactions—not simply human interfaces.
3. Strengthen governance and oversight
As extra automated methods execute duties independently, enterprises should construct agent monitoring, choice logging, and escalation pathways to guarantee traceability and compliance.
4. Link worth to outcomes
Customers ought to require distributors to outline measurable efficiency outcomes—corresponding to cycle-time discount, throughput will increase, or loss-prevention—and tie charges to delivered worth.
5. Build new operational roles
Organizations will want new roles corresponding to “Agent Operations” and “AI Workflow Stewardship” to keep and enhance autonomous methods.
“This is just not merely a procurement change—it’s an organizational transformation,” Herbatschek added. “The corporations that thrive will probably be people who study to govern AI brokers with the identical rigor they as soon as utilized to human staff.”
Industry Implications
Herbatschek anticipates particularly speedy adoption in industries with advanced, repetitive workflows—corresponding to automotive retail, manufacturing, and provide chain—the place AI brokers can orchestrate processes throughout a number of methods, lowering labor burden whereas enhancing velocity and continuity.
“If the final decade was about digitizing workflows, the following decade is about delegating them,” he mentioned. “The winners will probably be those that construct an working mannequin the place people outline technique and constraints—whereas AI brokers execute.”
Ramsey Theory Group’s Role
Ramsey Theory Group is actively serving to purchasers navigate the transition to agent-based operations, supporting corporations with:
- AI workforce and workflow design
- Governance and coverage frameworks
- Vendor analysis and next-generation sourcing
- Operational readiness evaluation
- Implementation and managed AI operations
“Our mission is to guarantee enterprises don’t merely undertake AI—however operationalize it safely, ethically, and profitably,” Herbatschek mentioned.
The publish Ramsey Theory CEO Urges Enterprises to Prepare for Post-SaaS AI Era first appeared on AI-Tech Park.