Orum Taps Vonage APIs to Power Its AI Conversation Engine

Vonage powers over 7 million voice minutes, greater than 100,000 cellphone numbers, enabling international development for Orum

Vonage, part of Ericsson (NASDAQ:ERIC), in the present day introduced that Orum, an AI Conversation Engine for income groups, has built-in Vonage APIs into its platform. This integration permits sooner interactions, supplies real-time AI-driven teaching, and helps Orum’s international enlargement, delivering more practical and fascinating buyer experiences.

“Partnering with Vonage empowers us to increase the bar within the gross sales engagement area,” stated Colin Specter, SVP of Revenue at Orum. “Vonage APIs present the flexibleness and reliability we’d like to help our shoppers’ international ambitions. Whether it’s seamless voice connectivity or video-powered teaching, Vonage helps us create smarter instruments for gross sales groups worldwide.”

Orum leverages Vonage’s Voice API to deal with over 7 million voice minutes per thirty days throughout greater than 125 nations. Additionally, Orum acquires over 100,000 cellphone numbers month-to-month, utilizing Vonage’s APIs to streamline advanced international operations whereas scaling quickly. With rigorously examined and screened worldwide quantity provisioning and dependable outbound dialing capabilities, Orum efficiently onboards enterprise prospects and drives its ongoing international enlargement.

Vonage’s Video API has revolutionised Orum’s digital gross sales ground, powering real-time teaching periods and dwell collaboration, enabling managers to present speedy suggestions and enhance staff productiveness, irrespective of the place gross sales representatives are positioned. These capabilities are particularly invaluable for distributed groups and play a pivotal function in serving to Orum create cohesive and high-performing gross sales environments.

“Orum’s platform capitalises on Vonage’s superior communications capabilities to successfully scale globally,” stated Christophe Van de Weyer, President and Head of Business Unit API for Vonage. “By integrating Vonage APIs, Orum enjoys a definite benefit, providing unmatched instruments for worldwide scalability, operational excellence, and differentiated buyer experiences.”

Orum’s speedy worldwide enlargement now spans operations in over 160 nations, and throughout industries corresponding to monetary providers, ecommerce, cybersecurity and extra, bolstered by Vonage’s capacity to help large-scale, built-in communications. With Vonage APIs, Orum unlocks alternatives and drives effectivity for companies navigating in the present day’s fast-paced and aggressive markets.

The submit Orum Taps Vonage APIs to Power Its AI Conversation Engine first appeared on AI-Tech Park.