Synthflow AI Brings Enterprise Voice Agents to WhatsApp Calls
Synthflow AI, the enterprise voice AI platform, at this time introduced the launch of its WhatsApp Business Calls integration. This replace allows enterprises to ship the identical pace, consistency, and automation they depend on for telephone strains straight inside WhatsApp — the world’s most generally used messaging platform.
Until now, WhatsApp voice calls have been troublesome for companies to handle at scale. Customers count on immediate solutions, however groups are restricted by staffing, working hours, and channel fragmentation. Synthflow closes that hole by extending its AI voice brokers into WhatsApp, making certain each name is answered 24/7 with premium reliability, safety, and intelligence. Agents resolve points, ebook appointments, observe orders, ship follow-ups, reply FAQs, and escalate when wanted.
“Enterprises don’t simply want one other channel — they want continuity throughout each buyer touchpoint,” stated Hakob Astabatsyan, CEO and co-founder of Synthflow. “By bringing our voice AI brokers to WhatsApp, we’re giving companies a unified approach to ship constant, safe, and personalised service on the platform their prospects already use on daily basis.”
The integration empowers companies to handle telephone and WhatsApp voice conversations inside a single workflow, with a unified reminiscence and compliance framework. SOC 2, HIPAA, and GDPR compliance are all inbuilt and the know-how connects with over 200 CRMs, CCaaS, and calendar instruments to automate end-to-end workflows. This ensures prospects obtain enterprise-grade service whereas benefiting from the no-code setup which allows them to go reside in weeks, somewhat than months.
Hakob continued: “Over 1 billion businesses use WhatsApp enterprise and 68% of consumers say WhatsApp the best technique of contacting a enterprise. There’s a transparent development right here – WhatsApp helps companies foster a reference to their viewers and by integrating AI brokers, corporations can ship 24/7 customer support, serving prospects in 30+ languages with pure, human-like conversations.”
With this launch, Synthflow brings enterprise-grade automation to WhatsApp voice calls, reworking a beforehand underserved channel right into a dependable and scalable extension of the shopper expertise.
The submit Synthflow AI Brings Enterprise Voice Agents to WhatsApp Calls first appeared on AI-Tech Park.
