CUJO AI Names Kyle Johnson as Chief Customer Officer

CUJO AI, the worldwide chief in AI-powered cybersecurity and machine intelligence options for community service suppliers (NSPs), is proud to announce the appointment of Kyle Johnson as Chief Customer Officer (CCO). With over 20 years of expertise in broadband product innovation and customer-focused know-how management, Johnson will spearhead CUJO AI’s buyer success, product supply, and strategic development with service suppliers worldwide.

Prior to becoming a member of CUJO AI, Johnson held govt roles in Product Management and Engineering at Charter Communications, most just lately main a 450-member engineering group and overseeing the launch of main residential applied sciences, together with cloud-managed Wi-Fi, cybersecurity, and machine identification providers. He led the event and deployment of next-gen applied sciences—together with fashionable Wi-Fi (as much as Wi-Fi 7)—that improved connectivity and person expertise throughout Charter’s footprint of greater than 30 million subscribers.

“The appointment of Kyle Johhnson continues a development that units us aside: bringing in leaders who’ve lived the operator actuality,” stated Remko Vos, CEO of CUJO AI. “As a former buyer, Kyle provides hard-earned perception into constructing world-class broadband experiences. It’s a transparent step up for our group — and a robust sign of our momentum as we deepen worth for present prospects and increase globally”

Johnson has additionally held key roles at Guavus, Sandvine, IBBS, and Cisco, contributing to the early deployment of DOCSIS 3.0, huge information platforms, and end-to-end broadband help techniques. His expertise supporting over 220 cable operators and designing customer-centric broadband options for Tier 1 service suppliers will additional improve CUJO AI’s mission to make web connectivity safer and extra clever for everybody.

“Today’s service suppliers are navigating rising buyer expectations, shifting enterprise fashions, and the necessity to ship extra worth with out including complexity,” stated Johnson. “What excites me about CUJO AI is how we assist operators rework their present community property into clever providers that drive development, loyalty, and higher expertise. I’m wanting ahead to partnering with our prospects to convey this imaginative and prescient to life.”

As Chief Customer Officer, Johnson will lead cross-functional efforts to strengthen relationships with NSP prospects, guarantee seamless product implementation, and drive long-term buyer success.

CUJO AI’s options are at present deployed by 16 main community service suppliers throughout North America and Europe, defending over 60 million households and monitoring over 3 billion related gadgets. These deployments embrace partnerships with a few of the largest broadband operators on this planet, reflecting CUJO AI’s trusted status and industry-leading experience.

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